EMS Scheduling & Operations Coordinator

Rural Metro Fire Department; Spokane (WA); On-site; USD 42,000 - 63,000; Full time

Job summary

Global Medical Response in Spokane, WA is seeking an EMS Scheduler to manage staff shift rotations, calendars, and operational logistics for pre-hospital services and educational medical programs.

The role requires a high school diploma or GED, with preferred Associate or Bachelor’s degrees in business, healthcare administration, or emergency management, and 1–3 years of scheduling or administrative experience. Proficiency with electronic scheduling systems and strong communication are essential.

Qualifications

• Education: High school diploma or GED required; an Associate’s or Bachelor’s degree in business, healthcare administration, or emergency management is often preferred.
• Experience: 1 to 3 years of administrative, scheduling, or supervisory experience, preferably within a hospital, fire service, or emergency healthcare environment.
• Knowledge & Skills: Proficiency with electronic scheduling systems/databases, strong communication and conflict-resolution skills, and familiarity with Washington State labor rules or healthcare terminology.

Responsibilities

• Shift and Calendar Management: Maintain 24/7 or rotational staff schedules, coordinate field crew calendars, and track leave requests or overtime coverage.
• Administrative Coordination: Support EMS program chairs, directors, or fire chiefs with operational workflows, meetings, and record-keeping.
• Resource and Liaison Support: Coordinate staff, rooms, and equipment allocation for training labs, clinical shifts, or emergency response readiness.
• Compliance and Data Tracking: Monitor certification renewals, training records, and continuing education (OTEP) compliance under Washington State Department of Health (WA DOH) guidelines.

Skills

Scheduling systems

Communication

Conflict resolution

WA labor rules

Education

HS diploma or GED

Associate/Bachelor preferred

Job description

Global Medical Response in Spokane, WA is seeking an EMS Scheduler to manage staff shift rotations, calendars, and operational logistics for pre-hospital services and educational medical programs.

The role requires a high school diploma or GED, with preferred Associate or Bachelor’s degrees in business, healthcare administration, or emergency management, and 1–3 years of scheduling or administrative experience. Proficiency with electronic scheduling systems and strong communication are essential.