EMS Program Lead & Operations Coordinator

Medstar Transportation; Washington; On-site; USD 45,000 - 60,000; Part time

Job summary

Medstar Transportation is expanding from NEMT to EMS services and seeks an experienced EMT professional to coordinate the new EMS program. You will help design processes, ensure regulatory compliance, and work with leadership to build a compliant operation from the ground up.

The role emphasizes leadership, collaboration with drivers and EMTs, and the ability to manage scheduling and training while supporting strategic program growth.

Qualifications

• Must have at least 5 years as an EMT with current certification.
• Experience in coordination, scheduling, or EMS operations is preferred.
• Strong communication, organizational, and problem-solving skills.
• Ability to work with drivers, EMTs, dispatch, and management.

Responsibilities

• Help establish and develop Medstar Transportation's EMS program and services.
• Participate in planning with the CEO and management on EMS operations and program requirements.
• Identify licensing, certifications, and regulatory needs to meet standards.
• Assess staffing needs and build a qualified EMS team.
• Support policies, safety protocols, and training requirements for EMS.
• Coordinate credential verification and ongoing EMS education.
• Identify equipment, vehicles, and staffing needs for EMS services.
• Implement incident reporting, safety monitoring, and QA processes.
• Communicate with stakeholders to support program development and compliance.
• Identify opportunities to improve EMS operations and future growth.

Skills

Leadership

Communication

Scheduling

EMS operations

Team coordination

Education

EMT Certification

Tools

Microsoft Office

Email & documentation

Job description

Medstar Transportation is expanding from NEMT to EMS services and seeks an experienced EMT professional to coordinate the new EMS program. You will help design processes, ensure regulatory compliance, and work with leadership to build a compliant operation from the ground up.

The role emphasizes leadership, collaboration with drivers and EMTs, and the ability to manage scheduling and training while supporting strategic program growth.