EMS Coordinator

Medstar Transportation; Washington; On-site; USD 45,000 - 60,000; Part time

Job summary

Medstar Transportation is expanding from NEMT to EMS services and seeks an experienced EMT professional to coordinate the new EMS program. You will help design processes, ensure regulatory compliance, and work with leadership to build a compliant operation from the ground up.

The role emphasizes leadership, collaboration with drivers and EMTs, and the ability to manage scheduling and training while supporting strategic program growth.

Qualifications

• Must have at least 5 years as an EMT with current certification.
• Experience in coordination, scheduling, or EMS operations is preferred.
• Strong communication, organizational, and problem-solving skills.
• Ability to work with drivers, EMTs, dispatch, and management.

Responsibilities

• Help establish and develop Medstar Transportation's EMS program and services.
• Participate in planning with the CEO and management on EMS operations and program requirements.
• Identify licensing, certifications, and regulatory needs to meet standards.
• Assess staffing needs and build a qualified EMS team.
• Support policies, safety protocols, and training requirements for EMS.
• Coordinate credential verification and ongoing EMS education.
• Identify equipment, vehicles, and staffing needs for EMS services.
• Implement incident reporting, safety monitoring, and QA processes.
• Communicate with stakeholders to support program development and compliance.
• Identify opportunities to improve EMS operations and future growth.

Skills

Leadership

Communication

Scheduling

EMS operations

Team coordination

Education

EMT Certification

Tools

Microsoft Office

Email & documentation

Job description

Are you an experienced Emergency Medical Technician (EMT) passionate about helping others and making a difference in your community?

Medstar Transportation is looking for a knowledgeable, dependable, and motivated EMS (Emergency Medical Services) Coordinator to join our team! If you have strong leadership, communication, and organizational skills and want to use your EMT experience to support safe and efficient transportation operations, we want to hear from you.

At Medstar Transportation, we take pride in providing safe, reliable, and professional transportation services to those who need it most. Join a team that values teamwork, safety, compassion, and excellence every day.

POSITION TYPE AND SCHEDULE:

We are currently offering a part-time EMS Coordinator position. However, candidates interested in working full-time from the start may be considered, provided they are willing to take on additional responsibilities as an NEMT Driver to fulfill full-time hours. Specific schedules and working hours will be discussed during the hiring process.

REQUIREMENTS:

• Must have at least 5 years of experience as an Emergency Medical Technician (EMT)
• Must possess a current and valid EMT certification
• Must have a strong understanding of patient safety and emergency response protocols
• Previous experience in coordination, team leadership, scheduling, or EMS operations is preferred
• Must have excellent communication, organizational, and problem‑solving skills
• Ability to multitask, prioritize responsibilities, and work effectively in a fast‑paced environment
• Must demonstrate professionalism, dependability, and attention to detail
• Ability to work collaboratively with drivers, EMT personnel, dispatch, and management
• Must be proficient in basic computer applications, email, and electronic documentation
• Must be committed to following company policies, safety procedures, and applicable regulations

ABOUT THE OPPORTUNITY

Medstar Transportation is an established Non‑Emergency Medical Transportation (NEMT) provider, recognized as NEMT Provider of the Year for three consecutive years at the Community Transportation Summit in the Northwest.

As we expand our services into Emergency Medical Services (EMS), we are looking for an experienced and motivated EMS Coordinator who will play an important role in helping us build and establish this new program.

This is an exciting opportunity for an EMT professional who wants to contribute beyond traditional field responsibilities and be directly involved in developing an EMS operation from the ground up. You will work closely with company leadership, including the CEO, to support program development, regulatory compliance, and operational readiness.

KEY RESPONSIBILITIES:

• Assist in establishing and developing Medstar Transportation's EMS program, including operational processes, procedures, and service standards.
• Participate in planning meetings and discussions with the CEO and management team to provide input on EMS operations, program requirements, and implementation strategies.
• Help identify and coordinate the necessary EMS licensing, certifications, approvals, and regulatory requirements to ensure the program meets applicable state and local standards.
• Assist in identifying staffing needs, evaluating EMT qualifications, and building a qualified and dependable EMS team.
• Support the development and implementation of EMS‑related policies, safety protocols, training requirements, and operational guidelines.
• Help coordinate EMT credential verification, training, continuing education, and other requirements necessary to maintain operational readiness.
• Assist in identifying equipment, vehicle, staffing, and other operational requirements needed to establish and maintain EMS services.
• Help establish processes for incident reporting, safety monitoring, documentation, and continuous quality improvement.
• Communicate with management, healthcare partners, regulatory agencies, and other relevant stakeholders to support program development and compliance.
• Identify opportunities to strengthen EMS operations, improve service quality, and support the long‑term growth of the program.
• Perform other related duties as assigned.

BE PART OF SOMETHING NEW!

This is more than a traditional EMS coordination role. It is an opportunity to help shape a new service within an established transportation company, contribute your professional expertise, and play a meaningful part in building a strong, compliant, and reliable EMS program.