EMS Coordinator

Medstar Transportation; United States; On-site; USD 30,000 - 39,000; Part time

Job summary

Medstar Transportation is seeking an experienced EMT professional to become a part-time EMS Coordinator and help build a new EMS program within the company. You will lead planning, coordinate licensing, and work with leadership to develop operations and regulatory compliance.

This role offers growth opportunities as the EMS program expands, with responsibilities that evolve into driver support and service delivery optimization. Strong teamwork and communication are essential.

Qualifications

• Must have at least 5 years of experience as an EMT.
• Must possess a current and valid EMT certification.
• Strong understanding of patient safety and emergency response protocols.
• Experience in coordination, team leadership, scheduling, or EMS operations preferred.
• Excellent communication, organizational and problem-solving skills.
• Able to multitask, prioritize responsibilities and work in a fast-paced environment.
• Professionalism, dependability and attention to detail.
• Collaborates with drivers, EMT personnel, dispatch and management.
• Proficient in basic computer applications, email and electronic documentation.
• Committed to following company policies, safety procedures and applicable regulations.

Responsibilities

• Assist in establishing and developing the EMS program, including processes and standards.
• Participate in planning meetings with CEO and management on EMS operations and requirements.
• Identify and coordinate EMS licensing, certifications and regulatory needs.
• Identify staffing needs and build a qualified EMS team.
• Develop EMS policies, safety protocols, training requirements and guidelines.
• Coordinate credential verification, continuing education and readiness requirements.
• Identify equipment, vehicle, staffing and operational needs for EMS services.
• Establish incident reporting, safety monitoring, documentation and QA processes.
• Communicate with management, healthcare partners, regulatory agencies and stakeholders.

Skills

Leadership

Communication

Organization

Multitasking

Problem solving

Collaboration

Computer literacy

Tools

Scheduling software

Job description

Are you an experienced Emergency Medical Technician (EMT) passionate about helping others and making a difference in your community?

Medstar Transportation is looking for a knowledgeable, dependable, and motivated EMS (Emergency Medical Services) Coordinator to join our team! If you have strong leadership, communication, and organizational skills and want to use your EMT experience to support safe and efficient transportation operations, we want to hear from you.

At Medstar Transportation, we take pride in providing safe, reliable, and professional transportation services to those who need it most. Join a team that values teamwork, safety, compassion, and excellence every day.

POSITION TYPE AND SCHEDULE:

We are currently offering a part-time EMS Coordinator position. However, candidates interested in working full-time from the start may be considered, provided they are willing to take on additional responsibilities as an NEMT Driver to fulfill full-time hours. Specific schedules and working hours will be discussed during the hiring process.

REQUIREMENTS:

• Must have at least 5 years of experience as an Emergency Medical Technician (EMT)
• Must possess a current and valid EMT certification
• Must have a strong understanding of patient safety and emergency response protocols
• Previous experience in coordination, team leadership, scheduling, or EMS operations is preferred
• Must have excellent communication, organizational, and problem-solving skills
• Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment
• Must demonstrate professionalism, dependability, and attention to detail
• Ability to work collaboratively with drivers, EMT personnel, dispatch, and management
• Must be proficient in basic computer applications, email, and electronic documentation
• Must be committed to following company policies, safety procedures, and applicable regulations

ABOUT THE OPPORTUNITY

Medstar Transportation is an established Non-Emergency Medical Transportation (NEMT) provider, recognized as NEMT Provider of the Year for three consecutive years at the Community Transportation Summit in the Northwest.

As we expand our services into Emergency Medical Services (EMS), we are looking for an experienced and motivated EMS Coordinator who will play an important role in helping us build and establish this new program.

This is an exciting opportunity for an EMT professional who wants to contribute beyond traditional field responsibilities and be directly involved in developing an EMS operation from the ground up. You will work closely with company leadership, including the CEO, to support program development, regulatory compliance, and operational readiness.

KEY RESPONSIBILITIES:

• Assist in establishing and developing Medstar Transportation’s EMS program, including operational processes, procedures, and service standards.
• Participate in planning meetings and discussions with the CEO and management team to provide input on EMS operations, program requirements, and implementation strategies.
• Help identify and coordinate the necessary EMS licensing, certifications, approvals, and regulatory requirements to ensure the program meets applicable state and local standards.
• Assist in identifying staffing needs, evaluating EMT qualifications, and building a qualified and dependable EMS team.
• Support the development and implementation of EMS-related policies, safety protocols, training requirements, and operational guidelines.
• Help coordinate EMT credential verification, training, continuing education, and other requirements necessary to maintain operational readiness.
• Assist in identifying equipment, vehicle, staffing, and other operational requirements needed to establish and maintain EMS services.
• Help establish processes for incident reporting, safety monitoring, documentation, and continuous quality improvement.
• Communicate with management, healthcare partners, regulatory agencies, and other relevant stakeholders to support program development and compliance.
• Identify opportunities to strengthen EMS operations, improve service quality, and support the long‑term growth of the program.
• Perform other related duties as assigned.

BE PART OF SOMETHING NEW!

This is more than a traditional EMS coordination role. It is an opportunity to help shape a new service within an established transportation company, contribute your professional expertise, and play a meaningful part in building a strong, compliant, and reliable EMS program.