EMS & Outreach Program Manager

University Of Nebraska Medical Center; Omaha, Northern (NE, KY); Hybrid; USD 70,000 - 100,000; Full time

Job summary

University of Nebraska Medical Center seeks an EMS & Outreach Program Manager to provide leadership and oversight for EMS, AHA Training Center operations, and community education programs within the Center for Continuing Education.

Reporting to the Director of Operations and Program Administration, you will plan, coordinate, and evaluate programs, supervise staff, and ensure compliance with regulatory standards and internal policies.

Qualifications

• Bachelor's degree or higher in a healthcare-related field as specified in the job posting.
• Minimum five years of experience in education, operations, or community outreach within healthcare.
• At least two years in a supervisory/leadership role.

Responsibilities

• Provide leadership and oversight for EMS, AHA Training Center operations, and community outreach.
• Ensure compliance with regulatory and accreditation standards and institutional policies.
• Lead staff, support instructors and partners, monitor program performance and quality.

Skills

Leadership

EMS operations

Team supervision

Communication

Project management

Education

Healthcare profession, Public Health, Health Education, Healthcare Administration, Human Services or related field

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Location

Omaha, NE

Department

Continuing Education 50000529

Business Unit

College of Medicine

Reg-Temp

Reg-Temp Full-Time Regular

Work Schedule

Monday - Friday, 8:00AM - 5:00PM

Remote/Telecommuting

Hybrid (part-time working on site, part-time working off-site)

Position Summary

The EMS & Outreach Program Manager provides leadership, supervision, and operational oversight for Emergency Medical Services ( EMS ), American Heart Association ( AHA ), community outreach, and emergency care education programs within the Center for Continuing Education ( CCE ). Reporting directly to the Director of Operations and Program Administration ( DOPA ), this position is responsible for the planning, implementation, coordination, evaluation, and continuous improvement of EMS and outreach programs while ensuring compliance with regulatory requirements, accreditation standards, institutional policies, and departmental procedures.

The EMS & Outreach Program Manager serves as the functional leader of the EMS & Outreach program area and is responsible for the day-to-day leadership of EMS education, AHA Training Center operations, community outreach initiatives, emergency preparedness training, and emergency care education programs. The position leads staff, supports instructors and community partners, promotes program quality, monitors program performance, and oversees successful implementation of program initiatives.

Initial application review will begin on the date provided in the field above. Applications received prior to this review date will be considered. Applications received after the review date may be considered.

Required and Preferred Qualifications

Required Education

If any degree major/training is required, please specify the type. (NOTE: Concentration and minors are not equivalent to a major)

Healthcare profession, Public Health, Health Education, Healthcare Administration, Human Services, or a related field.

Required Experience

Required Experience 5 years

If any experience is required, please specify what kind of experience:

Experience with education, operations, community outreach, public health or related experience in a healthcare setting which must include two years in a supervisory/leadership role.

Required License

No

Required Computer Applications

Microsoft Excel, Microsoft Word, Microsoft PowerPoint

Required Other Computer Applications

Required Additional Knowledge, Skills and Abilities

• Demonstrated leadership and supervisory skills with the ability to effectively manage, develop, and motivate staff.
• Strong knowledge of emergency medical services operations, American Heart Association ( AHA ) programs, and healthcare education environments.
• Ability to establish and maintain effective working relationships with healthcare professionals, hospitals, public safety organizations, community partners, faculty, and staff.
• Strong organizational, project management, and problem-solving skills.
• Ability to manage multiple priorities, deadlines, and complex projects simultaneously.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to interpret and apply regulatory, accreditation, and organizational requirements.
• Experience analyzing operational data and utilizing information to support decision-making and continuous improvement.
• Demonstrated ability to lead operational change, implement process improvements, and achieve program goals.
• Proficiency with Microsoft Office applications and technology systems used for program administration, registration, reporting, and communication.

Preferred Education

Nursing, Public Health, Healthcare Administration, Healthcare Leadership, EMS Administration, Organizational leadership, or a related field.

Preferred Experience

• Experience managing EMS , AHA , or emergency preparedness programs.
• Experience developing and expanding programs in rural or underserved communities.

Preferred License

Yes

• Nursing
• Emergency Medical Services
• Allied Health
• Other healthcare discipline

Preferred Computer Applications

Microsoft Outlook

Preferred Other Computer Applications

Preferred Additional Knowledge, Skills and Abilities

• Experience with American Heart Association Training Center operations and instructor network management.
• Knowledge of rural healthcare delivery systems and challenges affecting access to healthcare training.
• Experience developing partnerships with healthcare organizations, educational institutions, and community organizations.
• Experience leading community outreach, workforce development, emergency preparedness, or public safety education initiatives.
• Familiarity with continuing education accreditation requirements and educational activity management.
• Experience with learning management systems, registration systems, and education management software.
• Experience managing revenue-generating educational programs and monitoring operational performance metrics.
• Knowledge of quality improvement methodologies and performance management practices.
• Experience working within higher education, healthcare, or public service organizations.

Required fields are indicated with an asterisk (*)

• * Do you have a minimum of a Bachelor's degree in a Healthcare profession, Public Health, Health Education, Healthcare Administration, Human Services, or a related field?
  • Yes
  • No
• * Do you have five years experience with education, operations, community outreach, public health or related experience in a healthcare setting of which includes two years in a supervisory/leadership role?
  • Yes
  • No
• * If you do have five years experience with education, operations, community outreach, public health or related experience in a healthcare setting of which includes two years in a supervisory/leadership role, please elaborate (If No, indicate NA).

  (Open Ended Question)

• * Are you proficient in Microsoft Excel, Microsoft Word , Microsoft PowerPoint?
  • Yes
  • No
• * How did you hear about this position?
  • Careerlink
  • Employee Referral
  • HERC
  • Indeed
  • Job Fair
  • Lincoln Journal Star
  • Linkedin
  • Omaha World Herald
  • UNMC Job Site
  • Facebook
  • NEWorks
  • Handshake
  • Other
• * If Other, please specify the source. Otherwise, indicate NA.

  (Open Ended Question)

• * Within the past 6 months, have you been affected by a reduction in force or grant funding expiration with the University of Nebraska Medical Center?
  • Yes
  • No

Individuals who need accommodation during the online application or interview process may contact 402-559-4070 or [e-mail] to request an accommodation.