EMS Operations Supervisor — Lead Paramedic Team (Nights/Weekends)

Global Medical Response

Decatur (IL)

On-site

USD 80,000 - 98,000

Full time

10 days ago

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Job summary

Global Medical Response (GMR) is seeking an Operations Supervisor for a full-time role in Decatur, IL. You will oversee day-to-day EMS operations, staffing, scheduling, equipment maintenance, and interagency communications to ensure high-quality patient care.

The ideal candidate will have at least 3 years EMS field experience as a paramedic, state paramedic certification, and leadership experience. Flexibility to work nights, weekends, and holidays is required to support safe, effective EMS

Qualifications

3+ years EMS field experience as a paramedic.
Leadership or supervisory experience preferred.
State Paramedic Certification.
HS diploma or GED.

Responsibilities

Supervise and develop field staff to ensure high-quality patient care.
Maintain operational quality through daily oversight and communication.
Act as a liaison among Global Medical Response, patients, and public safety agencies.
Mentor employees, conduct performance evaluations, and support team development.
Collaborate with management to address staffing and service improvement.
Participate in development and implementation of departmental policies and procedures.
Manage staffing levels, shift calendars, and fill open shifts as needed.
Oversee the operation and maintenance of medical equipment.