EMS Operations Supervisor (EMT) — Lead Field Team

Global Medical Response; Springfield (MA); On-site; USD 54,000 - 70,000; Full time

Job summary

Global Medical Response is seeking an EMS Full-Time Operations Supervisor - EMT in Springfield, MA to oversee field personnel and ensure delivery of high-quality patient care. The role combines leadership, clinical oversight, and operational coordination to keep units staffed, prepared, and performing at their best.

Responsibilities include supervising EMS staff, maintaining clinical quality, managing scheduling, responding to incidents, investigating issues, and coordinating with partner

Qualifications

• EMS field experience is required.
• Current EMT certification.
• Prior supervisory, FTO, or instructor experience preferred.

Responsibilities

• Supervise EMS personnel and provide coaching.
• Ensure clinical quality and protocol compliance.
• Assist with scheduling and staffing needs daily.

Skills

Communication

Leadership

Problem-solving

Education

High school diploma or GED

Associate or Bachelor’s degree preferred

Job description

Global Medical Response is seeking an EMS Full-Time Operations Supervisor - EMT in Springfield, MA to oversee field personnel and ensure delivery of high-quality patient care. The role combines leadership, clinical oversight, and operational coordination to keep units staffed, prepared, and performing at their best.

Responsibilities include supervising EMS staff, maintaining clinical quality, managing scheduling, responding to incidents, investigating issues, and coordinating with partner