EMS Operations Lieutenant: Field Training & Leadership

Forsyth County (NC); Winston-Salem (NC); On-site; USD 75,000 - 110,000; Full time

Job summary

Forsyth County Emergency Services seeks an EMS Lieutenant (Operations) to supervise and mentor EMS personnel, lead field training, and serve as a Medic I when needed. You will coordinate training, ensure adherence to QA standards, and act as liaison between Quality Management and shift supervision.

Ideal candidates bring NC EMT-Paramedic credential, strong leadership, and the ability to manage high-pressure field operations while advancing training initiatives and project work across the

Qualifications

• Must have NC EMT-Paramedic credential and related licenses.
• Experience as EMS Paramedic Crew Chief and in a 911 prehospital system.
• Completion of Field Training Methodology Course.
• Ability to lift, carry, and move heavy equipment (>100 lbs) with assistance.
• Strong leadership and communication skills.

Responsibilities

• Respond to emergency and non-emergency calls providing ALS level care using current protocols.
• Train, coach, and evaluate employees progressing through the clearance process.
• Supervise EMT-Basic direct reports and complete annual performance evaluations.
• Serve as liaison between Quality Management and shift supervision; ensure documentation.
• Perform duties of Medic I and provide advanced prehospital medical care.
• Serve as acting EMS Captain when assigned, overseeing operations in a designated area.
• Provide guidance and mentorship to junior EMS personnel.
• Assist with training plans, remediation plans, and operational improvements.
• Conduct field performance evaluations and training assessments.
• Ensure compliance with Forsyth County EMS protocols and QA expectations.
• Complete assigned projects from EMS Battalion Chiefs or EMS Captains.
• Maintain records and documentation of training and patient care.

Skills

Training & mentoring

EMS protocol knowledge

Communication

Leadership under pressure

Project leadership

Decision-making

Education

High School Diploma or Equivalent

NC EMT-Paramedic Credential

ICS 100/200/300/400/700/800

Field Training Methodology Course

Associate’s degree (EMS, Emergency Management, Public Safety or related)

EMS Officer I course (preferred)

Tools

Ninth Brain platform

Microsoft Office Suite

Job description

Forsyth County Emergency Services seeks an EMS Lieutenant (Operations) to supervise and mentor EMS personnel, lead field training, and serve as a Medic I when needed. You will coordinate training, ensure adherence to QA standards, and act as liaison between Quality Management and shift supervision.

Ideal candidates bring NC EMT-Paramedic credential, strong leadership, and the ability to manage high-pressure field operations while advancing training initiatives and project work across the