EMS Operations Lead: Field Ops & Incident Response

AmeriPro Health; DeFuniak Springs (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

2 weeks PTO

Medical, Dental, Vision

Employer 401(k) match

HSA contribution

Tuition reimbursement

Career advancement opportunities

Flexible scheduling

EAP

Job summary

AmeriPro Health is seeking an Operations Supervisor to oversee daily EMS field operations in the absence of senior management. You will ensure coverage, adherence to protocols, and operational efficiency while coordinating between field staff and other departments.

The role requires strong leadership, organization, and the ability to respond to critical incidents. Excellent communication and compliance with state regulations are essential in this fast-paced team.

Qualifications

• Minimum of 2 years' EMS experience
• Current State Paramedic licensure in good standing
• Current National Registry NREMT certification (if required by state)
• Current CPR BLS, ACLS, PCC/PALS, PHTLS/BTLS certifications
• Valid State driver's license
• FEMA IS Certifications (IS-100, IS-200, IS-700, IS-800)
• Ventilator certification with required renewal every three years
• Strong leadership skills and proven ability to collaborate in a team
• Proficient verbal and written communication skills, with the ability to comprehend and execute instructions in English

Responsibilities

• Supervises day-to-day field operation employees in the absence of senior management.
• Ensures field employees have the required equipment to perform the essential functions of their assigned duties.
• Serves as liaison for field staff to other departments (Training, CQI, Payroll, HR, Billing, Communication).
• Prepares appropriate paperwork involving mechanical breakdowns, accident investigation, exposures, daily shift activities, and other incidents.
• Maintains daily schedule and discrepancies.
• Maintains training and maintenance records and state-specific records.
• Ensures units have adequate supplies and that supplies are ordered.
• Ensures adherence to policies, procedures, guidelines and standards.
• Ensures Patient Care Protocols are adhered to.
• Assist the Director in evaluating performance and maintaining certifications.
• Oversee deployment and efficiency of the established system.
• Perform duties outlined in the Paramedic Job Description as required.
• Respond to scenes with crews and coordinate ambulance transport in Mass Casualty Incidents
• Responds as the closest resource and prioritizes based on acuity

Skills

Leadership

Organization

Communication

Education

High School Diploma

Job description

AmeriPro Health is seeking an Operations Supervisor to oversee daily EMS field operations in the absence of senior management. You will ensure coverage, adherence to protocols, and operational efficiency while coordinating between field staff and other departments.

The role requires strong leadership, organization, and the ability to respond to critical incidents. Excellent communication and compliance with state regulations are essential in this fast-paced team.