EMS Operations Lead — Strategic Field & Incident Command

Capital Health; Los Angeles (CA); On-site; USD 79,000 - 103,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Retirement Plan

Paid Time Off

Job summary

Capital Health is seeking an EMS Operations Manager to lead the region's Emergency Medical Services field activities, including incident command and on-scene care. You will monitor contractual activities and coordinate EMS operations across multiple units to ensure high-quality patient outcomes.

Ideal candidates bring advanced EMS leadership, budgeting and strategic planning skills, with strong communication abilities and a track record in improving operational efficiency.

Qualifications

• Associate's degree or five years EMS experience required.
• Bachelor's degree preferred; RN with MICN endorsement accepted in lieu of Paramedic.
• Five years of management experience in EMS/related field preferred.

Responsibilities

• Establishes priorities for department activities; delegates assignments and resources.
• Develops, interprets, and implements SOPs and testing procedures; executes plans to correct deficiencies.
• Oversees EMS operations across units and coordinates with stakeholders to achieve goals.
• Prepares and monitors annual budget information; revises as needed within approved budgets.
• Provides periodic reports on staffing, workflow, volume metrics and key performance indicators.
• Drives professional development, safety training and compliance across EMS staff.

Skills

Leadership

Project management

Budgeting and financial management

Communication skills

EMS operations

Education

Associate's degree or five years EMS experience

Bachelor's degree preferred

RN with MICN endorsement accepted in lieu of Paramedic

Tools

ACLS

BLS

PALS

ICS-100

ICS-200

NIMS

NIMS-700

HAZMAT Awareness

Job description

Capital Health is seeking an EMS Operations Manager to lead the region's Emergency Medical Services field activities, including incident command and on-scene care. You will monitor contractual activities and coordinate EMS operations across multiple units to ensure high-quality patient outcomes.

Ideal candidates bring advanced EMS leadership, budgeting and strategic planning skills, with strong communication abilities and a track record in improving operational efficiency.