EMS Operations Lead - Field Coverage & Incident Response

AmeriPro Health LLC; Philadelphia (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

2 weeks PTO to start

Extensive benefits package (Medical, D

Dental

Vision

Short-term Disability

Life, Accident and Critical Illness

Hospital Indemnity

Employer paid Basic Life and AD&D

HSA contribution

401(k) employer match 50% up to 6%

Tuition reimbursement

Career advancement

Flexible scheduling

Job summary

AmeriPro Health is seeking an Operations Supervisor to oversee daily EMS field operations in the absence of senior management. You will ensure coverage, adherence to protocols, and efficient operations while coordinating between field staff and other departments.

The role requires strong leadership, organizational skills, and the ability to respond to critical incidents. Excellent communication and documentation are essential for success in this position.

Qualifications

• Minimum 2 years EMS field experience.
• High school diploma, GED, or equivalent.
• Current State Paramedic licensure in good standing.
• Current National Registry NREMT certification (if state requires).
• Current CPR: BLS, ACLS, PCC/PALS, PHTLS/BTLS certifications.

Responsibilities

• Supervises day-to-day field operation employees in the absence of senior management.
• Ensures field employees have required equipment to perform duties.
• Acts as liaison for field staff to other departments (Training, CQI, Payroll, HR, Billing, Communication).
• Prepares paperwork for mechanical breakdowns, investigations, exposures, and incidents.
• Maintains daily schedule and discrepancies; tracks training and maintenance records.

Skills

Leadership

Organization

Written Communication

Verbal Communication

Education

High school diploma or GED

Paramedic licensure (State)

NREMT certification

CPR/BLs/ACLS/PALS certifications

FEMA IS-100/200/700/800

Tools

None

Job description

AmeriPro Health is seeking an Operations Supervisor to oversee daily EMS field operations in the absence of senior management. You will ensure coverage, adherence to protocols, and efficient operations while coordinating between field staff and other departments.

The role requires strong leadership, organizational skills, and the ability to respond to critical incidents. Excellent communication and documentation are essential for success in this position.