EMS Field Operations Lead

AmeriPro Health; Northern (KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

2 weeks PTO

Comprehensive benefits package (Med/DW

Short-term Disability

Life insurance

AD&D

HSA contribution

401(k) match 50% up to 6%

Tuition reimbursement $5,000

Career advancement

Flexible scheduling

Job summary

AmeriPro Health is seeking an Operations Supervisor to oversee daily EMS field operations in the absence of senior management, ensuring coverage, protocol compliance, and efficient incident response while coordinating with field staff and other departments.

The role requires strong leadership, organizational skills, and the ability to manage schedules, equipment, and records, guiding teams to maintain deployment efficiency and high-quality care in a dynamic EMS environment.

Qualifications

• Excellent organizational and leadership skills.
• Strong written and verbal communication with proper spelling.
• Current State Paramedic licensure in good standing.
• Current National Registry NREMT certification (if required by state).

Responsibilities

• Supervises day-to-day field operation employees in the absence of senior management.
• Ensures field employees have the required equipment to perform the essential functions of their assigned duties.
• Serves as liaison for field staff to other departments (i.e., Training, CQI, Payroll, Human Resources, Billing, Communication).
• Prepares appropriate paperwork involving mechanical breakdowns, accident investigation, exposures, daily shift activities, and other incidents that may occur.
• Responsible for maintaining daily schedule and discrepancies.
• Maintains appropriate training records, maintenance records, and any required state specific records.
• Responsible for ensuring all units have adequate supplies as well as ensuring all supplies are ordered.
• Ensures assigned employees consistently adhere to policies, procedures, guidelines, directives and standards.
• Ensures that Patient Care Protocols are adhered to.

Skills

Organizational leadership

Written & verbal communication

Education

High school diploma or equivalent

Job description

AmeriPro Health is seeking an Operations Supervisor to oversee daily EMS field operations in the absence of senior management, ensuring coverage, protocol compliance, and efficient incident response while coordinating with field staff and other departments.

The role requires strong leadership, organizational skills, and the ability to manage schedules, equipment, and records, guiding teams to maintain deployment efficiency and high-quality care in a dynamic EMS environment.