EMS Field Operations Leader

American Medical Response, Inc.; Hollister (CA); Sur place; USD 85 000 - 115 000; Plein temps

Résumé du poste

American Medical Response, Inc. located in Hollister, CA, is hiring a Field Operations Supervisor to oversee day-to-day operations, coordinate field staff and management communication, and manage equipment and supply needs.

This full-time exempt role requires ensuring policy adherence and timely response handling. The position emphasizes supervising EMTs/Paramedics, maintaining service quality, and coordinating with the Materials Management Department.

Qualifications

• Minimum of two (2) years full-time employment as a Paramedic/EMT (preferred).
• Demonstrated skills and experience in evaluating, instructing and coaching all aspects of the delivery of pre-hospital care.
• Demonstrated comprehensive understanding of the operations protocols policies and procedures.

Responsabilités

• Provide direction and oversight to EMTs, Paramedics and other operational support staff as necessary.
• Maintain familiarity with and provide interpretation of operational policies and procedures.
• Ensure maintenance of quality field operations through daily contact, oversight, communication, and evaluation.
• Assess daily equipment, supply and vehicle needs; coordinate service as necessary.
• Ensure ticket-work is 100% reconciled daily with ticket-work staff.
• Ensure 100% of operational response exceptions are brought to closure with appropriate action.
• Respond to and resolve customer and staff inquiries and complaints in a timely fashion.
• Investigate events involving assigned units or staff, including internal reports, leadership notification, counseling, reinforcing policy, and recommending training.

Connaissances

Two years EMT/Paramedic experience

Strong communication and interpersonal

Operational leadership

Formation

High school diploma or GED

Description du poste

American Medical Response, Inc. located in Hollister, CA, is hiring a Field Operations Supervisor to oversee day-to-day operations, coordinate field staff and management communication, and manage equipment and supply needs.

This full-time exempt role requires ensuring policy adherence and timely response handling. The position emphasizes supervising EMTs/Paramedics, maintaining service quality, and coordinating with the Materials Management Department.