EMS Emergency Medical Dispatcher - 24/7 Console Operator

County Emergency Communications; Harvard (NE); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Job summary

County Emergency Communications in Harvard, NE is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and coordinate ambulance resources. The role emphasizes protocol adherence and clear communication with responders, with sponsor training possible for EMD certification.

Applicants should have a high school diploma or equivalent, and may be required to obtain CPR certification or EMT credentials depending on the vacancy.

Qualifications

• EMD certification required or sponsor training may be provided.
• High school diploma or equivalent commonly required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when needed.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

EMD certification

Strong communication

Education

High school diploma or equivalent

Job description

County Emergency Communications in Harvard, NE is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and coordinate ambulance resources. The role emphasizes protocol adherence and clear communication with responders, with sponsor training possible for EMD certification.

Applicants should have a high school diploma or equivalent, and may be required to obtain CPR certification or EMT credentials depending on the vacancy.