EMS Emergency Dispatcher — Save Lives with Rapid Response

911 Emergency Communications; Cottonwood (AL); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Cottonwood, AL is seeking Emergency Medical Dispatchers to gather patient and incident information and establish response priorities. The role supports coordination of emergency medical resources and may provide protocol-based instructions before responders arrive.

Responsibilities include receiving calls, confirming locations, and relaying critical details to responders. A high school diploma and CPR/EMD certifications may be required, with overtime and rotating

Qualifications

• High school diploma or equivalent is commonly required.
• Emergency Medical Dispatcher certification (EMD) may be required before appointment.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

EMD certification

CPR certification

Job description

911 Emergency Communications in Cottonwood, AL is seeking Emergency Medical Dispatchers to gather patient and incident information and establish response priorities. The role supports coordination of emergency medical resources and may provide protocol-based instructions before responders arrive.

Responsibilities include receiving calls, confirming locations, and relaying critical details to responders. A high school diploma and CPR/EMD certifications may be required, with overtime and rotating