Emergency Medical Dispatcher — 24/7 Crisis Communications Pro

County Emergency Communications; Minnesota; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications is seeking Emergency Medical Dispatchers for Cottonwood, MN. The role entails receiving medical calls, confirming locations, prioritizing responses, and coordinating ambulance resources according to approved protocols.

Responsibilities include protocol-based instructions, data entry, and contributing to quality-review activities. A high school diploma or equivalent is typically required, with CPR certification and potential EMS credentials depending on the vacancy.

Qualifications

• High school diploma or equivalent required; Emergency Medical Dispatcher certification may be required depending on vacancy.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

County Emergency Communications is seeking Emergency Medical Dispatchers for Cottonwood, MN. The role entails receiving medical calls, confirming locations, prioritizing responses, and coordinating ambulance resources according to approved protocols.

Responsibilities include protocol-based instructions, data entry, and contributing to quality-review activities. A high school diploma or equivalent is typically required, with CPR certification and potential EMS credentials depending on the vacancy.