EMS Emergency Dispatcher — Save Lives 24/7 Dispatch

911 Emergency Communications; Mount Olive (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Other benefits depend on the org. and术

Job summary

911 Emergency Communications seeks Emergency Medical Dispatchers for Mount Olive, NC. The role focuses on gathering patient data, establishing response priorities, and coordinating EMS resources.

Duties include following approved medical dispatch protocols and providing essential caller instructions until responders arrive. Applicants should be prepared for shift work, overtime, nights, weekends, and holiday coverage as needed by the department.

Qualifications

• High school diploma or equivalent commonly required.
• Possibility of sponsored training and up-front EMS Dispatcher certification before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Job description

911 Emergency Communications seeks Emergency Medical Dispatchers for Mount Olive, NC. The role focuses on gathering patient data, establishing response priorities, and coordinating EMS resources.

Duties include following approved medical dispatch protocols and providing essential caller instructions until responders arrive. Applicants should be prepared for shift work, overtime, nights, weekends, and holiday coverage as needed by the department.