Emergency Medical Dispatcher - Save Lives from the Console

911 Emergency Communications; Wise Forks (NC); On-site; USD 40,000 - 65,000; Full time

Job summary

911 Emergency Communications is seeking Emergency Medical Dispatchers for Wise, North Carolina. The role involves handling urgent medical calls, gathering vital information, and coordinating ambulance resources according to medical dispatch protocols.

Applicants may need CPR certification and sponsored training; EMT or paramedic credentials are not universally required. The position may include overnight or rotating schedules depending on the agency and appointment terms.

Qualifications

• High school diploma or equivalent commonly required.
• Employer may sponsor training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Communication skills

Multitasking

Calm under pressure

Education

High school diploma or equivalent

Job description

911 Emergency Communications is seeking Emergency Medical Dispatchers for Wise, North Carolina. The role involves handling urgent medical calls, gathering vital information, and coordinating ambulance resources according to medical dispatch protocols.

Applicants may need CPR certification and sponsored training; EMT or paramedic credentials are not universally required. The position may include overnight or rotating schedules depending on the agency and appointment terms.