EMS Emergency Dispatcher — 24/7 Critical Triage

911 Emergency Communications; Mayflower (AR); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Mayflower, AR seeks Emergency Medical Dispatchers to connect callers with responders and coordinate ambulance resources. You will gather patient and incident details, confirm locations, and apply approved protocols to establish response priorities.

Depending on training and assignment, you may provide instructions before responders arrive, follow dispatch protocols, and participate in ongoing quality-review activities.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy for exact qualifications and accepted providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

EMT or paramedic credentials (not universal requirement)

Job description

911 Emergency Communications in Mayflower, AR seeks Emergency Medical Dispatchers to connect callers with responders and coordinate ambulance resources. You will gather patient and incident details, confirm locations, and apply approved protocols to establish response priorities.

Depending on training and assignment, you may provide instructions before responders arrive, follow dispatch protocols, and participate in ongoing quality-review activities.