EMS Dispatcher — 24/7 Critical Call Center Role

Emergency Telecommunicator Services; Mount Ida (AR); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Continuing education

Shift premiums

Job summary

Emergency Telecommunicator Services in Pencil Bluff, AR seeks Emergency Medical Dispatcher professionals to gather patient information, establish priorities and coordinate resources for rapid EMS response. You may provide protocol-based instructions and support responders as needed.

Required training may include Emergency Medical Dispatcher certification and CPR; duties include after-call documentation and ongoing quality assurance, with shifts including nights or weekends depending on

Qualifications

• High school diploma or recognized equivalent required; training or sponsorship may be offered.
• Emergency Medical Dispatcher certification may be required before appointment; CPR may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services in Pencil Bluff, AR seeks Emergency Medical Dispatcher professionals to gather patient information, establish priorities and coordinate resources for rapid EMS response. You may provide protocol-based instructions and support responders as needed.

Required training may include Emergency Medical Dispatcher certification and CPR; duties include after-call documentation and ongoing quality assurance, with shifts including nights or weekends depending on