Emergency Medical Dispatcher — 24/7 Emergency Response Coordinator

911 Emergency Communications; Eudora (AR); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Eudora, AR seeks Emergency Medical Dispatchers to gather patient and incident details, establish response priorities, and coordinate EMS resources. The role may require overnight shifts, weekends, holidays, rotating schedules, and overtime, with continuous operations as needed.

Depending on training and assignment, you may provide protocol-based instructions before responders arrive, adhering to medical dispatch protocols and oversight.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Communication skills

Call-taking

Decision making

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Eudora, AR seeks Emergency Medical Dispatchers to gather patient and incident details, establish response priorities, and coordinate EMS resources. The role may require overnight shifts, weekends, holidays, rotating schedules, and overtime, with continuous operations as needed.

Depending on training and assignment, you may provide protocol-based instructions before responders arrive, adhering to medical dispatch protocols and oversight.