Emergency Medical Dispatcher — 24/7 Emergency Communications

911 Emergency Communications; Gateway (AR); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Job summary

911 Emergency Communications is seeking Emergency Medical Dispatchers for Gateway, AR. The role involves handling urgent medical calls, confirming locations, and coordinating ambulance resources in collaboration with an agency-approved system.

Responsibilities include gathering information, prioritizing responses, providing protocol-based instructions, and maintaining accurate call documentation. Training, certification, and schedule details vary by assignment and employer requirements.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

911 Emergency Communications is seeking Emergency Medical Dispatchers for Gateway, AR. The role involves handling urgent medical calls, confirming locations, and coordinating ambulance resources in collaboration with an agency-approved system.

Responsibilities include gathering information, prioritizing responses, providing protocol-based instructions, and maintaining accurate call documentation. Training, certification, and schedule details vary by assignment and employer requirements.