Emergency Medical Dispatcher: Critical 24/7 Communications

Emergency Telecommunicator Services; Armorel (AR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers for Armorel, AR. Responsibilities include handling urgent calls, confirming locations and access details, and coordinating ambulance resources following approved protocols.

Required are a high school diploma or GED, and potentially EMD and CPR certifications. Some appointments may require ongoing training and adherence to medical protocols and quality assurance processes.

Qualifications

• High school diploma or GED required.
• EMD certification prior to appointment may be required.
• CPR certification may be required; EMT/paramedic credentials vary.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Communication

Decision making

Attention to detail

Education

High school diploma or GED

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers for Armorel, AR. Responsibilities include handling urgent calls, confirming locations and access details, and coordinating ambulance resources following approved protocols.

Required are a high school diploma or GED, and potentially EMD and CPR certifications. Some appointments may require ongoing training and adherence to medical protocols and quality assurance processes.