EMS Emergency Medical Dispatcher — 24/7 Critical Call Center

Emergency Telecommunicator Services; Drasco (AR); On-site; USD 40,000 - 54,000; Full time

Job summary

Emergency Telecommunicator Services in Drasco, AR is seeking skilled Emergency Medical Dispatchers to gather patient and incident information, establish response priorities, and coordinate emergency medical resources. Duties may include providing approved instructions before responders arrive, following medical dispatch protocols and oversight, and operating continuous emergency communications.

The role involves extended console work, overnight shifts, weekends, holidays, and overtime, with

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Drasco, AR is seeking skilled Emergency Medical Dispatchers to gather patient and incident information, establish response priorities, and coordinate emergency medical resources. Duties may include providing approved instructions before responders arrive, following medical dispatch protocols and oversight, and operating continuous emergency communications.

The role involves extended console work, overnight shifts, weekends, holidays, and overtime, with