EMS Emergency Dispatcher — 24/7 Critical Response

County Emergency Communications; Gentry (AR); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement Benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Gentry, AR is hiring Emergency Medical Dispatchers to assist callers in emergencies. You will gather patient and incident details, set response priorities, and coordinate EMS resources using an agency-approved system.

Responsibilities include receiving calls, confirming locations, asking protocol questions, determining priorities, dispatching ambulances, and providing protocol-based guidance.

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy for exact qualifications and accepted providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma

Emergency Medical Dispatcher certification

CPR certification

EMT or paramedic certification

Job description

County Emergency Communications in Gentry, AR is hiring Emergency Medical Dispatchers to assist callers in emergencies. You will gather patient and incident details, set response priorities, and coordinate EMS resources using an agency-approved system.

Responsibilities include receiving calls, confirming locations, asking protocol questions, determining priorities, dispatching ambulances, and providing protocol-based guidance.