EMS Emergency Dispatcher — 24/7 Critical Call Center

911 Emergency Communications; North Branch (MN); Presencial; USD 52.000 - 68.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Descripción de la vacante

911 Emergency Communications in North Branch, MN seeks Emergency Medical Dispatchers to assist callers during medical emergencies. You will gather patient and incident information, confirm locations, establish response priorities, and coordinate ambulance resources following agency protocols and medical oversight.

Depending on training, certification, and assignment, dispatchers may provide approved instructions before responders arrive, while documenting calls and participating in

Formación

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for the exact qualifications and accepted certification providers.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Educación

High school diploma or equivalent

Descripción del empleo

911 Emergency Communications in North Branch, MN seeks Emergency Medical Dispatchers to assist callers during medical emergencies. You will gather patient and incident information, confirm locations, establish response priorities, and coordinate ambulance resources following agency protocols and medical oversight.

Depending on training, certification, and assignment, dispatchers may provide approved instructions before responders arrive, while documenting calls and participating in