Emergency Medical Dispatcher: 24/7 Critical Communications

911 Emergency Communications; New York Mills (MN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications seeks an Emergency Medical Dispatcher to support urgent medical calls in New York Mills, MN. You will gather patient and incident details, confirm locations and callback numbers, and establish response priorities using an agency-approved system.

You may provide protocol-based instructions before responders arrive, relay information to responding personnel, and document call processing for quality-review.

Qualifications

• High school diploma or equivalent required.
• EMD certification may be required before appointment.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions when applicable.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Emergency dispatch

CPR certification

Protocol knowledge

Education

High school diploma

EMD certification

Job description

911 Emergency Communications seeks an Emergency Medical Dispatcher to support urgent medical calls in New York Mills, MN. You will gather patient and incident details, confirm locations and callback numbers, and establish response priorities using an agency-approved system.

You may provide protocol-based instructions before responders arrive, relay information to responding personnel, and document call processing for quality-review.