Emergency Medical Dispatcher – 24/7 EMS Communications

911 Emergency Communications; Ellendale (MN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance benefits

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Job summary

911 Emergency Communications in Ellendale, MN is seeking Emergency Medical Dispatchers to join our critical-communications team. You will receive calls of illness and injury, verify location and callback details, ask essential questions, and determine response priority using approved protocols.

You may coordinate ambulance resources and provide instructions while ensuring patient information is accurately documented.

Qualifications

• High school diploma or equivalent required; EMS dispatcher certification preferred.
• CPR certification may be required; consult vacancy for specifics.
• Emergency dispatcher role involves following approved protocols and oversight.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the authorized dispatch system.
• Coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient data and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Medical knowledge

Communication

Prioritization

Dispatch coordination

Protocol adherence

Documentation

Team coordination

Education

High school diploma

Dispatcher certification

CPR certification

Tools

Dispatch software

Job description

911 Emergency Communications in Ellendale, MN is seeking Emergency Medical Dispatchers to join our critical-communications team. You will receive calls of illness and injury, verify location and callback details, ask essential questions, and determine response priority using approved protocols.

You may coordinate ambulance resources and provide instructions while ensuring patient information is accurately documented.