EMS Dispatcher — 24/7 Critical Communications

Emergency Telecommunicator Services; Dilworth (MN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance

Retirement

Paid leave

Employee assistance

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Dilworth, MN is seeking qualified Emergency Medical Dispatchers. You will gather patient and incident information, establish response priorities, and coordinate ambulance resources using an agency-approved medical dispatch system.

The role may require CPR certification and EMD training; EMT or paramedic credentials are not universally required. Expect overnight shifts, weekends, holidays, rotating schedules, and some overtime.

Qualifications

• High school diploma or recognized equivalent commonly required.
• EMD certification may be required before appointment.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Dilworth, MN is seeking qualified Emergency Medical Dispatchers. You will gather patient and incident information, establish response priorities, and coordinate ambulance resources using an agency-approved medical dispatch system.

The role may require CPR certification and EMD training; EMT or paramedic credentials are not universally required. Expect overnight shifts, weekends, holidays, rotating schedules, and some overtime.