Emergency Medical Dispatcher - 24/7 Response Ops

Emergency Telecommunicator Services; Ortonville (MN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Ortonville, MN seeks Emergency Medical Dispatchers to support urgent medical calls. Dispatchers gather patient and incident details, establish priorities, and coordinate EMS resources while following protocols and oversight requirements.

This role involves extended console work, headset use, data entry, and potential overnight shifts, weekends, holidays, and overtime. A high school diploma and CPR certification are commonly required; EMT or paramedic

Qualifications

• A high school diploma or recognized equivalent is commonly required; some vacancies sponsor training.
• CPR certification and additional coursework may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Ortonville, MN seeks Emergency Medical Dispatchers to support urgent medical calls. Dispatchers gather patient and incident details, establish priorities, and coordinate EMS resources while following protocols and oversight requirements.

This role involves extended console work, headset use, data entry, and potential overnight shifts, weekends, holidays, and overtime. A high school diploma and CPR certification are commonly required; EMT or paramedic