EMS Dispatcher: Urgent Medical Calls & Field Coordination

County Emergency Communications; Hambleton (WV); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Hambleton, WV, is seeking Emergency Medical Dispatchers to handle urgent medical calls and coordinate EMS resources. The role involves gathering patient data, assigning response priorities, and providing protocol-based guidance until responders arrive.

Candidates should have a high school diploma or equivalent; CPR may be required, and EMS certification is preferred before appointment.

Qualifications

• High school diploma or equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification (preferred)

Job description

County Emergency Communications in Hambleton, WV, is seeking Emergency Medical Dispatchers to handle urgent medical calls and coordinate EMS resources. The role involves gathering patient data, assigning response priorities, and providing protocol-based guidance until responders arrive.

Candidates should have a high school diploma or equivalent; CPR may be required, and EMS certification is preferred before appointment.