EMS Dispatcher - Critical Urgent Medical Communications

911 Emergency Communications; High View (WV); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in High View, WV, is seeking Emergency Medical Dispatchers to coordinate urgent medical responses and provide protocol-based guidance. Responsibilities include collecting incident details, prioritizing dispatch, and relaying critical information to responders from a console.

Applicants should have a high school diploma, may need EMS-related certifications, and should be prepared for shift work, overtime, and ongoing training to support patient safety.

Qualifications

• High school diploma or recognized equivalent required; sponsorship training may be offered.
• EMD certification before appointment may be required; consult vacancy for specifics.
• CPR certification may be required; check exact requirements for the posting.
• EMT or paramedic credentials are not universal requirements; verify with vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

911 Emergency Communications in High View, WV, is seeking Emergency Medical Dispatchers to coordinate urgent medical responses and provide protocol-based guidance. Responsibilities include collecting incident details, prioritizing dispatch, and relaying critical information to responders from a console.

Applicants should have a high school diploma, may need EMS-related certifications, and should be prepared for shift work, overtime, and ongoing training to support patient safety.