EMS Dispatcher: Save Lives Through Critical Communications

911 Emergency Communications; Snook (TX); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Employee-assistance services

Job summary

911 Emergency Communications in Snook, TX seeks Emergency Medical Dispatchers to rapidly gather caller information, confirm locations, and establish response priorities using agency-approved protocols to coordinate EMS resources.

This role requires a high school diploma, CPR and Dispatcher certification where applicable; EMS training and sponsorship may be available. Expect extended console work, shift variations, and ongoing education within a regulated environment.

Qualifications

• High school diploma or equivalent required; EMT certification may be required per vacancy.
• CPR certification may be required; consult vacancy for exact requirements.
• Emergency Medical Dispatcher certification may be required before appointment; training sponsorship may be available.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Communication skills

Work under pressure

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Tools

Emergency dispatch software

Headset system

Job description

911 Emergency Communications in Snook, TX seeks Emergency Medical Dispatchers to rapidly gather caller information, confirm locations, and establish response priorities using agency-approved protocols to coordinate EMS resources.

This role requires a high school diploma, CPR and Dispatcher certification where applicable; EMS training and sponsorship may be available. Expect extended console work, shift variations, and ongoing education within a regulated environment.