EMS Dispatcher: Rapid Medical Call Center Response

Emergency Telecommunicator Services; Athens (AL); Presencial; USD 34.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Descripción de la vacante

Emergency Telecommunicator Services is seeking an Emergency Medical Dispatcher in Athens, AL. This role involves taking emergency calls, gathering critical information, and coordinating ambulance resources in coordination with protocols.

Typical duties include confirming patient location, instructing callers, and maintaining accurate call documentation. Training and certifications may vary by vacancy; adaptability to overnight and rotating shifts is common.

Formación

• High school diploma or equivalent required; CPR certification may be required.
• Emergency Medical Dispatcher certification may be required depending on vacancy.
• EMT/paramedic credentials are not universal requirements; verify vacancy details.

Responsabilidades

• Receive calls for illness, injury, and emergencies.
• Confirm location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions as allowed.
• Relay patient information and hazards to responders.
• Document call processing and participate in quality reviews.

Conocimientos

Active listening

Decision making

Communication

Multitasking

Educación

High school diploma or equivalent

Herramientas

911/EMS dispatch software

Descripción del empleo

Emergency Telecommunicator Services is seeking an Emergency Medical Dispatcher in Athens, AL. This role involves taking emergency calls, gathering critical information, and coordinating ambulance resources in coordination with protocols.

Typical duties include confirming patient location, instructing callers, and maintaining accurate call documentation. Training and certifications may vary by vacancy; adaptability to overnight and rotating shifts is common.