EMS Dispatcher: Fast-Paced Medical Response Coordinator

Emergency Telecommunicator Services; Lineville (AL); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Clay, AL is seeking an Emergency Medical Dispatcher. The role involves handling urgent medical calls, confirming locations, gathering incident details, and prioritizing responses according to approved protocols.

You will coordinate ambulance resources and provide protocol-based guidance while ensuring accurate documentation and quality reviews. Requirements include a high school diploma or equivalent, with CPR certification often required; EMT or paramedic

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required. EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

CPR certification

Job description

Emergency Telecommunicator Services in Clay, AL is seeking an Emergency Medical Dispatcher. The role involves handling urgent medical calls, confirming locations, gathering incident details, and prioritizing responses according to approved protocols.

You will coordinate ambulance resources and provide protocol-based guidance while ensuring accurate documentation and quality reviews. Requirements include a high school diploma or equivalent, with CPR certification often required; EMT or paramedic