EMS Dispatcher & Patient Care Coordinator

TEAM MOBILE HEALTH CARE; Memphis (TN); On-site; USD 38,000 - 62,000; Full time

Job summary

TEAM MOBILE HEALTH CARE in Memphis, TN seeks a full-time on-site Dispatcher to support the Team Operations Center. You will receive and dispatch emergency and non-emergency calls, participate in dispatch activities, and perform duties as assigned by the Communications Manager.

Key requirements include strong communication, superior customer service, critical thinking, and the ability to multitask under pressure. Prior dispatching experience is preferred and a high school diploma is required.

Qualifications

• High school diploma or equivalent is required.
• Strong customer service and critical thinking skills are essential.
• Ability to multitask and manage time effectively under pressure.
• One year of dispatching experience is preferred.

Responsibilities

• Operate EMS CAD equipment to receive and transmit information on medical ambulance calls.
• Evaluate calls to determine EMS assistance required and dispatch units accordingly.
• Maintain the status and location of all EMS personnel and vehicles.
• Transmit messages and information to equipment and units responding to calls.

Skills

Customer service

Critical thinking

Multitasking

Time management

Communication skills

Education

High School Diploma or Equivalent

Tools

EMS CAD System

Job description

TEAM MOBILE HEALTH CARE in Memphis, TN seeks a full-time on-site Dispatcher to support the Team Operations Center. You will receive and dispatch emergency and non-emergency calls, participate in dispatch activities, and perform duties as assigned by the Communications Manager.

Key requirements include strong communication, superior customer service, critical thinking, and the ability to multitask under pressure. Prior dispatching experience is preferred and a high school diploma is required.