EMS Dispatcher & Care Coordination Specialist

Team Ambulance; Atlanta (GA); On-site; USD 38,000 - 52,000; Full time

Job summary

TEAM MOBILE HEALTH CARE - ATLANTA, GA is seeking a full-time on-site Dispatcher to support the Team Operations Center. You will receive and dispatch emergency and non-emergency calls, operate dispatch hardware, and coordinate information with TMHC and contracted clients.

The role emphasizes professional communication, rapid decision-making, and the ability to manage multiple tasks under pressure. A high school diploma and strong customer service skills are required, with dispatch experience

Qualifications

• High School Diploma or Equivalent.
• Superior customer service and critical thinking skills.
• Strong multitasking and time management abilities.
• One year of dispatching preferred.

Responsibilities

• Receives and dispatches EMS calls and non-emergency calls.
• Operates EMS CAD equipment to receive and transmit information to TMHC and clients.
• Evaluates calls to determine EMS assistance and dispatches appropriate units.
• Maintains status and location of EMS personnel and vehicles.
• Transmits messages to units and coordinates with outside agencies as directed.

Skills

Customer service

Critical thinking

Time management

Multitasking

Education

High School Diploma or Equivalent

Tools

EMS CAD system

Base radio

Computer terminal

Job description

TEAM MOBILE HEALTH CARE - ATLANTA, GA is seeking a full-time on-site Dispatcher to support the Team Operations Center. You will receive and dispatch emergency and non-emergency calls, operate dispatch hardware, and coordinate information with TMHC and contracted clients.

The role emphasizes professional communication, rapid decision-making, and the ability to manage multiple tasks under pressure. A high school diploma and strong customer service skills are required, with dispatch experience