EMS Dispatcher: Life-Saving Calls & Critical Dispatch

County Emergency Communications; Loretto (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

County Emergency Communications in Loretto, Tennessee, is seeking Emergency Medical Dispatchers to support urgent medical responses from a centralized console. Responsibilities include receiving ambulance requests, verifying locations, and coordinating resources under approved protocols.

Applicants should have a high school diploma (or equivalent) with potential CPR or EMS-specific training. Background screening and certifications may be required by the hiring agency.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications in Loretto, Tennessee, is seeking Emergency Medical Dispatchers to support urgent medical responses from a centralized console. Responsibilities include receiving ambulance requests, verifying locations, and coordinating resources under approved protocols.

Applicants should have a high school diploma (or equivalent) with potential CPR or EMS-specific training. Background screening and certifications may be required by the hiring agency.