Emergency Medical Dispatcher – Life-Saving Call Coordination

County Emergency Communications; Trenton (TN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Trenton, TN, seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance responses. You will follow approved dispatch protocols and provide essential instructions before responders arrive.

The role requires high school-level education, possible EMS dispatcher certification, and CPR as needed. Expect extended console work, overnight and weekend shifts, and strict adherence to privacy and protocol standards.

Qualifications

• High school diploma or equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

Job description

County Emergency Communications in Trenton, TN, seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance responses. You will follow approved dispatch protocols and provide essential instructions before responders arrive.

The role requires high school-level education, possible EMS dispatcher certification, and CPR as needed. Expect extended console work, overnight and weekend shifts, and strict adherence to privacy and protocol standards.