Critical EMS Dispatcher: Coordinate Life-Saving Responses

911 Emergency Communications; Dyersburg (TN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance program

Continuing education

Job summary

911 Emergency Communications in Finley, TN is seeking Emergency Medical Dispatchers to support urgent medical responses. You will gather patient and incident data, establish priorities, and coordinate resources using an agency-approved system.

The role may require overnight shifts, weekends, holidays, and overtime. A high school diploma or equivalent is typical, with CPR and EMD certifications encouraged or required by the vacancy.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMD certification before appointment may be required; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition per protocol.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Relay patient information and scene hazards to responding personnel.

Skills

Communication

Active listening

Calm under pressure

Education

High school diploma or GED

Job description

911 Emergency Communications in Finley, TN is seeking Emergency Medical Dispatchers to support urgent medical responses. You will gather patient and incident data, establish priorities, and coordinate resources using an agency-approved system.

The role may require overnight shifts, weekends, holidays, and overtime. A high school diploma or equivalent is typical, with CPR and EMD certifications encouraged or required by the vacancy.