EMS Communications Dispatcher - Critical Life-Saving Role

County Emergency Communications; Middleton (TN); On-site; USD 35,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Certification support

Shift premiums

Job summary

County Emergency Communications in Middleton, TN, seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and coordinate emergency responses using approved protocols.

You may provide protocol-based instructions, coordinate ambulance resources, and relay critical details to responders while maintaining accurate call documentation. CPR certifications are common requirements.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Multitasking

Education

High school diploma

CPR certification

Emergency Medical Dispatcher certification

Job description

County Emergency Communications in Middleton, TN, seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and coordinate emergency responses using approved protocols.

You may provide protocol-based instructions, coordinate ambulance resources, and relay critical details to responders while maintaining accurate call documentation. CPR certifications are common requirements.