EMS Dispatcher: Life-Saving Calls, 24/7 Shifts

911 Emergency Communications; Pine Top (KY); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

911 Emergency Communications in Pine Top, KY seeks Emergency Medical Dispatchers to support urgent medical assistance by gathering patient data, establishing priorities, and coordinating EMS resources.

Responsibilities include calling patients, confirming locations, asking approved questions, and issuing protocol-based instructions while ensuring data accuracy and compliance with medical oversight.

Qualifications

• High school diploma or equivalent required.
• Emergency Medical Dispatcher certification before appointment may be required.
• CPR certification may be required; EMT or paramedic credentials are not universally required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Pine Top, KY seeks Emergency Medical Dispatchers to support urgent medical assistance by gathering patient data, establishing priorities, and coordinating EMS resources.

Responsibilities include calling patients, confirming locations, asking approved questions, and issuing protocol-based instructions while ensuring data accuracy and compliance with medical oversight.