Emergency Medical Dispatcher - 24/7 Critical Communications

911 Emergency Communications; Pinecliffe (CO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Education support

Shift premiums

Job summary

911 Emergency Communications in Pinecliffe, CO seeks Emergency Medical Dispatchers to support urgent medical help. You will gather patient details, determine priorities, and coordinate EMS resources, following approved protocols. Training and certification may be required before appointment.

Responsibilities include handling calls, verifying locations, providing pre-arrival instructions, and maintaining accurate records. Overnight shifts, weekends, and overtime may be part of the schedule.

Qualifications

• High school diploma or recognized equivalent; EMT/paramedic not universal.
• Current Emergency Medical Dispatcher certification preferred.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Strong communication

Calm under pressure

Multitasking

Education

High school diploma or equivalent

Tools

Emergency dispatch software

Job description

911 Emergency Communications in Pinecliffe, CO seeks Emergency Medical Dispatchers to support urgent medical help. You will gather patient details, determine priorities, and coordinate EMS resources, following approved protocols. Training and certification may be required before appointment.

Responsibilities include handling calls, verifying locations, providing pre-arrival instructions, and maintaining accurate records. Overnight shifts, weekends, and overtime may be part of the schedule.