Emergency Medical Dispatcher: Critical Life-Saving Dispatch

County Emergency Communications; Pine Knot (KY); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications is seeking an Emergency Medical Dispatcher for our Pine Knot, KY area. The role involves handling urgent medical calls, gathering critical information, and coordinating dispatch priorities to support responders.

Per the description, this position may require sponsorship for training and certification; CPR certification is often required, and EMT/paramedic credentials are not universally required.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Applicants may be recruited for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

High school diploma

EMD dispatcher certification

CPR certification

Education

High School Diploma or GED

Emergency Medical Dispatcher certification

Job description

County Emergency Communications is seeking an Emergency Medical Dispatcher for our Pine Knot, KY area. The role involves handling urgent medical calls, gathering critical information, and coordinating dispatch priorities to support responders.

Per the description, this position may require sponsorship for training and certification; CPR certification is often required, and EMT/paramedic credentials are not universally required.