Emergency Medical Dispatcher — Fast-Paced 911 Coordination

911 Emergency Communications; Trinity (AL); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Trinity, AL, is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather essential information, and coordinate ambulance resources. You will determine response priorities, provide protocol-based guidance, and assist responders on scene while maintaining patient confidentiality and adherence to medical dispatch protocols.

Required qualifications often include a high school diploma or equivalent, CPR certification, and EMS dispatcher

Qualifications

• High school diploma or equivalent required or commonly accepted.
• CPR certification may be required or preferred.
• EMD certification or equivalent may be requested depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm location, callback number, and access details with the caller.
• Ask approved questions about the patient’s condition to determine priority.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Trinity, AL, is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather essential information, and coordinate ambulance resources. You will determine response priorities, provide protocol-based guidance, and assist responders on scene while maintaining patient confidentiality and adherence to medical dispatch protocols.

Required qualifications often include a high school diploma or equivalent, CPR certification, and EMS dispatcher