EMS Dispatcher: Fast-Paced 24/7 Emergency Communications

Emergency Telecommunicator Services; Plantersville (AL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Plantersville, Alabama seeks an Emergency Medical Dispatcher to handle urgent calls, verify locations, relay critical information, and coordinate ambulance resources. The role requires following medical dispatch protocols and may include overnight or weekend shifts.

Applicants should typically have a high school diploma or equivalent and may need CPR certification or EMD credentials.

Qualifications

• High school diploma or equivalent is commonly required
• EMD certification or equivalent preferred
• Strong communication and multitasking abilities

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm patient location, callback number, and access details
• Ask approved questions about patient condition
• Determine response priority using authorized dispatch system
• Dispatch or coordinate ambulance resources when assigned
• Provide protocol-based instructions within qualifications
• Relay patient information and scene hazards to responders
• Document call processing and participate in quality-review activities

Job description

Emergency Telecommunicator Services in Plantersville, Alabama seeks an Emergency Medical Dispatcher to handle urgent calls, verify locations, relay critical information, and coordinate ambulance resources. The role requires following medical dispatch protocols and may include overnight or weekend shifts.

Applicants should typically have a high school diploma or equivalent and may need CPR certification or EMD credentials.