EMS Dispatcher (24/7) – Critical Care Call Center

Emergency Telecommunicator Services; Pipestem (WV); Vor Ort; USD 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Zusammenfassung

Emergency Telecommunicator Services in Pipestem, WV is seeking a dedicated Emergency Medical Dispatcher to handle urgent medical calls, confirm locations, and coordinate response priorities. You will follow approved protocols to guide responders, document activities, and support quality assurance.

The role requires a high school diploma or equivalent, CPR certification, and may involve sponsored training or certification per vacancy.

Qualifikationen

• Requires a high school diploma or equivalent; EMT/paramedic not universally required.
• CPR certification may be required; additional coursework may be needed.

Aufgaben

• Receive calls involving illness, injury and other medical emergencies.
• Confirm patient location, callback number and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Kenntnisse

Communication skills

Multitasking

Medical dispatch knowledge

Team coordination

Ausbildung

High school diploma or equivalent

Emergency Medical Dispatcher certification (preferred)

Jobbeschreibung

Emergency Telecommunicator Services in Pipestem, WV is seeking a dedicated Emergency Medical Dispatcher to handle urgent medical calls, confirm locations, and coordinate response priorities. You will follow approved protocols to guide responders, document activities, and support quality assurance.

The role requires a high school diploma or equivalent, CPR certification, and may involve sponsored training or certification per vacancy.