Emergency Medical Dispatcher 24/7 Critical Response

Emergency Telecommunicator Services; Points (WV); On-site; USD 35,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Shift premiums

Job summary

Emergency Telecommunicator Services in Points, WV is seeking qualified Emergency Medical Dispatchers to join a team that coordinates urgent medical responses. Dispatchers gather incident information, determine priorities, and coordinate EMS resources using approved protocols.

The role may include providing pre-arrival instructions when trained, maintaining patient data, and relaying scene details to responders. Work involves extended console time, night or weekend shifts, and overtime as needed.

Qualifications

• High school diploma or recognized equivalent; sponsored training possible.
• CPR certification; additional coursework may be required.
• EMD certification not universally required; refer to vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm patient location, callback number, and access details
• Ask approved questions about patient condition
• Determine response priority through the approved medical dispatch system
• Dispatch or coordinate ambulance resources when assigned
• Provide protocol-based instructions and relay information to responders

Skills

Call handling

EMD knowledge

Education

High school diploma

Job description

Emergency Telecommunicator Services in Points, WV is seeking qualified Emergency Medical Dispatchers to join a team that coordinates urgent medical responses. Dispatchers gather incident information, determine priorities, and coordinate EMS resources using approved protocols.

The role may include providing pre-arrival instructions when trained, maintaining patient data, and relaying scene details to responders. Work involves extended console time, night or weekend shifts, and overtime as needed.