Emergency Medical Dispatcher: 24/7 Critical Communications

911 Emergency Communications; Wana (WV); On-site; USD 35,000 - 55,000; Full time

Job summary

911 Emergency Communications in Wana, WV is seeking Emergency Medical Dispatchers to join a dedicated team handling urgent medical calls. You will gather incident details, prioritize responses, and coordinate EMS resources using approved protocols.

Responsibilities include receiving calls, confirming location, providing protocol-based guidance, and documenting calls while meeting training and certification requirements such as High School diploma and CPR/EMD credentials as specified in vacancy.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• Emergency Medical Dispatcher certification before appointment may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

EMT or paramedic credentials (not universal)

Job description

911 Emergency Communications in Wana, WV is seeking Emergency Medical Dispatchers to join a dedicated team handling urgent medical calls. You will gather incident details, prioritize responses, and coordinate EMS resources using approved protocols.

Responsibilities include receiving calls, confirming location, providing protocol-based guidance, and documenting calls while meeting training and certification requirements such as High School diploma and CPR/EMD credentials as specified in vacancy.