Emergency Medical Dispatcher - 24/7 Critical Communications

911 Emergency Communications; Matewan (WV); Sur place; USD 36 000 - 60 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Shift premiums

Résumé du poste

911 Emergency Communications seeks Emergency Medical Dispatchers in Matewan, WV. You will gather patient and incident information, set response priorities, and coordinate emergency resources using approved protocols. Overnight and weekend shifts may be required, with overtime as needed.

A high school diploma or equivalent is commonly required; sponsored training may be available. CPR certification is often required and EMT/paramedic credentials are not universal requirements.

Qualifications

• High school diploma or equivalent required; sponsorship for training may be provided.
• EMD certification may be required before appointment.
• CPR certification may be required; EMT/paramedic credentials are not universal.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Connaissances

Communication

Attention to detail

Under pressure

Active listening

Formation

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Description du poste

911 Emergency Communications seeks Emergency Medical Dispatchers in Matewan, WV. You will gather patient and incident information, set response priorities, and coordinate emergency resources using approved protocols. Overnight and weekend shifts may be required, with overtime as needed.

A high school diploma or equivalent is commonly required; sponsored training may be available. CPR certification is often required and EMT/paramedic credentials are not universal requirements.